What If a Custom Claude Code Skill Does Not Work?
You lose $0 if it misses. Fixes are free until it matches the written scope, or you take the full $250 back within 14 days of delivery.
- Before you pay: $0. The brief and written scope are free.
- It misses: free fixes, no time limit, until it does what the scope says.
- You would rather not wait: full $250 refund within 14 days of delivery.
- It is late: past 5 business days, take the refund if you want it.
Where your $250 sits at each step
You never hold the risk alone. Here is the money at each point.
If it misses, you pick
| What went wrong | What you get |
|---|---|
| It does not do what the scope says | Free fixes, no time limit |
| You do not want to wait for fixes | Full refund within 14 days of delivery |
| It arrives after 5 business days | Full refund if you want it |
| You cannot get it running | The 14-day refund covers this too |
Think of a tailor. They pin the suit to your measurements first. If it does not fit, they alter it free, or you hand it back.
How you check it, in three steps
- Read the written scope. It says what the skill must do.
- Run the skill on your own example.
- If it does what the scope says, you are done. If not, ask for fixes or your $250 back. To start, get the free scope first.
Quick answers
What if a custom Claude Code skill does not work?
You get free fixes, with no time limit, until it does what the written scope says on your example. Or you take the full $250 refund within 14 days of delivery.
Do I lose money if I never use the skill?
No. The brief and the written scope are free, and the 14-day money-back guarantee covers the $250 build.
What if the build is late?
Past 5 business days from payment, you can take the full refund if you want it.
What if I cannot get it running?
No setup call is included, but the 14-day refund covers this case too.
Can I cancel before delivery?
Yes, any time before delivery, for a full refund.
Sources: the $250 price, free scope, free fixes with no time limit, 14-day refund, late-delivery refund, cancel-before-delivery refund and the no-setup-call line are all in the Risk list on the custom build page. The 14-day money-back guarantee is in the Terms. Australian Consumer Law guarantees still apply on top.
Related: do you pay per run for a skill and what a custom skill costs.